Shipping policy

Shipping Policy

Processing Times

  • Philippines Warehouse: Orders are processed within 1-2 business days after payment confirmation
  • Canada Warehouse: Orders are processed within 1-2 business days after payment confirmation

Delivery Timeframes

  • Philippines: 3-7 business days depending on location (Metro Manila typically faster than provincial areas)
  • Canada - Neepawa & Gladstone: Free Local delivery within 1-5 business days
  • Canada - Brandon: Free Local delivery within 3-14 business days (may vary)
  • Canada - Other locations or Shipping: 5-10 business days via Canada Post or Purolator
  • United States: 7-14 business days for cross-border shipping from Canada

Shipping Carriers

  • Philippines: We use local couriers including Grab, LBC, and other trusted delivery services
  • Canada & United States: Canada Post and Purolator

International Shipping (US Orders)

All orders to the United States are shipped from our Canada warehouse via Canada Post International or Purolator. Please allow 7-14 business days for delivery. International shipments may be subject to customs duties and taxes, which are the responsibility of the recipient. Delivery times may vary due to customs clearance procedures.